Administrative Assistant

Job Locations US-MD-Belcamp
Posted Date 1 month ago(1/24/2018 10:04 AM)
Job ID
# of Openings


The Administrative Assistant performs as the front desk receptionist and general office support. The duties of this position include but is not limited to directing phone calls, data entry, maintaining spreadsheets, greeting visitors, ordering office supplies, photocopying, as well as coordinating internal meetings and events.

This position is also the first point of contact for warranty activities at the close of each project. As the Warranty Coordinator, he or she will answer service calls and proactively follow-up to ensure customer satisfaction.


  • Serve as the initial point of contact between customers and vendors for service related issues.
  • Respond to and follow-up on service calls using excellent customer service.
  • Create warranty sheets and prepare operation/maintenance manuals for completed projects.
  • Maintain the service call log accurately and timely.
  • Answer the main office phone and direct calls to the appropriate employees.
  • Perform copying, printing, and binding of equipment manuals, spec books, and other project materials.
  • Greet and assist visitors.
  • Sort and distribute office mail.
  • Coordinate meetings, lunches, and other business activities.
  • Other duties as assigned.

Ideal Candidate Will Possess the Following Skills and Abilities

High School diploma or equivalent.

Minimum of 1 year customer service experience in an office environment.

Must have strong problem-solving, time management, organization, and customer service skills.

Strong verbal and written communication skills are required.

Must be proficient in Microsoft Office.

At Singer Equipment, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long term disability, 401K with company match, group life insurance, health savings account, paid time off, and paid holidays. 


Equal Opportunity and Affirmative Action Employer


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