• Sales Administrator

    Job Locations US-NJ-Paterson
    Posted Date 2 months ago(5/24/2019 7:53 AM)
    Job ID
    # of Openings
    Customer Service/Support
  • Overview


    Singer Equipment Co. is seeking a Sales Administrator to join our growing team! The Sales Administrator will work with our sales leadership and sales staff to ensure we deliver high quality service and solutions



    • Work closely with the Sales Leadership and all sales personnel to ensure the day-to-day administrative requirements of the Sales Department are met.
    • Answer incoming calls, enter orders, rectify transaction problems, expedite delivery, prepare sales materials and research products, pricing and applications. 
    • Field calls from unassigned accounts and direct the information to people in our system who will work with them to secure these prospects as customers.
    • Enter orders, extract correct information and expedite solutions. 
    • Work from problems and challenges to solutions that meet customer needs and meet profit goals.
    • Prioritize tasks to complete work in an efficient manner
    • Maintain a working knowledge of the Company’s Quoting Software to produce reports, reconcile outstanding items on such reports, and/or enter client activity. 
    • Reviews with Sales personnel, accounts that are going to be put on lock or be canceled and summarizes issues, outstanding items and other important topics for the Sales personnel to be aware of.
      Perform other job-related duties, as required.

    Essential Functions:

    • Trade Show Coordination with internal staff, customers and vendors
    • Run Sales reports
    • Understand Pricing, ecommerce 
    • Distribute information from Leadership to Sales Team
    • Generate sales quotations and proposals if needed
    • Other duties and responsibilities as assigned by the Sales Leadership Team
    • Accept telephone calls and interact with purpose with existing and new customers.
    • Determine the best actions that could be taken as the result of a customer communication and see that those steps are taken.
    • Maintain communication between the salesperson and the customer in order to forward the business process.
    • Serve as a communication link between the customer / salesperson and the Singer Warehouse / delivery person.
    • When called upon, make product recommendations and do product research to solve customer needs.

    Ideal Candidate Will Possess the Following Skills and Abilities


    • Customer first attitude; going above and beyond to satisfy each customer
    • Tradeshow Experience 
    • Excellent verbal communication skill, organizational and multitasking skills
    • Understand Pricing Models
    • Strong computer skills, with experience using Microsoft Office. Intermediate to Advanced user of Outlook and Excel preferred
    • Detail oriented with acute listening skills 
    • Strong organization skills with the ability to prioritize in a busy environment with frequent interruptions. 
    • A team player with high level of dedication
    • Ability to work under strict deadlines
    • Certification in Marketing, Sales or relevant field is a plus



    At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays. 


    Equal Opportunity and Affirmative Action Employer


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