Credit and Collections Associate

The Credit / Collections Associate is responsible for coordinating and organizing collection activities for the contract business side.

• Communication with customers through voice or electronic correspondence to determine reasons for overdue payments and payment status
• Review account aging and provide management with customer-specific commentary
• Document collection activity for all past due accounts
• Refer uncollectible/problem account balances to management for review and/or outside collection
• Secure supporting documents such as invoices, proof of delivery, original order detail and/or itemized statements
• Maintain proper credit hold status for assigned accounts
• Research and reconcile account discrepancies
• Work effectively and professionally with all team members

• AIA contract experience preferred
• 3-5 years of collections, credit, accounting or account reconciliation experience
• Proficient in Microsoft Office applications, specifically Excel, Word, and Outlook
• Strong oral and written communication skills
• Able to reconcile customer accounts daily
• Demonstrated analytical abilities and good business judgement
• Ability to work autonomously with minimal supervision
• Problem solver with ability to work under pressure and meet deadlines

At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays. 

Equal Opportunity and Affirmative Action Employer