Dispatcher

Job Locations US-NJ-Paterson
Posted Date 1 week ago(4/27/2021 11:42 AM)
Job ID
2021-1585
# of Openings
1
Category
Warehouse Operations

Overview

Responsible for the effective dispatching of local route drivers; managing, monitoring and overseeing communication of routes in progress as well as communicating effectively and efficiently to the sales force. The Dispatcher's assistant position is crucial to the efficacy of the entire M Tucker transportation department.

Responsibilities

DUTIES & RESPONSIBILITIES

  • Routing truck routes for around 10-20 trucks daily
  • Prepare paperwork for 15-20 drivers, printing invoices, returns, scanning OSHA documents, maintaining logs. 
  • Ensure any special requests are clearly communicated as well as followed up on.
  • Effectively dispatch drivers with all necessary paperwork, keys, phones and uniforms.
  • Send out morning route reports.
  • Communicating with our truck leasing company for truck maintenance as well as emergency calls. 
  • Monitor routes in progress, pro-actively addressing potential issues as well as provide excellent communication to internal and external customers and customer service staff as necessary.
  • Receive all emergency and non-emergency calls, recording and communicating significant information when applicable.

Ideal Candidate Will Possess the Following Skills and Abilities

The ideal candidate must be an excellent communicator via phone and e-mail, be able to remain calm and composed, especially in emergency situations, and possess a solid understanding of truck routing and all that bears upon truck delivery performance.

 

Required:

  • Proven experience as dispatcher, router or relevant position
  • Very strong competency in outlook e-mails and calendars
  • Very strong competency in Excel, Word
  • High school diploma

Desired:

  • Class B or driving experience
  • Warehouse/Logistics experience
  • College education

At Singer, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short-term and long-term disability, 401(k) with company match, group life insurance, flexible spending, paid time off, and paid holidays.

 

Singer is an Equal Employment Opportunity and Affirmative Action Employer

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