Reporting to the Vice President of Distribution Sales, the Customer Experience Manager is responsible for leading and managing Customer Service and our Ecommerce Business to Business team and related support services. The Customer Experience Manager is responsible for identifying customer needs, responding to customer queries, and collaborate with internal departments to optimize customer services and brand awareness.
This is an Elverson, Pennsylvania office based position. Standard business hours are Monday – Friday from 8:00 am – 5:00 pm
At Singer, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short-term and long-term disability, 401(k) with company match, group life insurance, flexible spending, paid time off, and paid holidays.
Singer is an Equal Employment Opportunity and Affirmative Action Employer