VP of Contract Administration

This position will report to the President of Contract, focusing on the implementation of best practices for the Singer & Singer M. Tucker contract sales teams. This position will be responsible to plan, direct, coordinate, and oversee internal operations and activities, ensuring development and execution of efficient operations and cost-effective systems to meet current and future needs of the contract teams. 

Internal Operation Responsibilities:

• Develop and implement process for sales team communication and process alignment with Singer corporate.
• Partner with Purchasing & IT departments to maximize efficiency in reporting, software integration, and job execution. Specific to Singer:
  • Datapump revamp and process implementation for successful receiving and sending pick tickets for jobs.
  • Manage the accuracy of backlog, while ensuring billing paperwork is properly documented, and turned in, in a timely manner.
  • Be the liaison and solution provider for issues with project turnovers to the Purchasing department.
• Develop team and/or customer specific processes to ensure satisfaction on all levels.
• Maintain the integrity of company and department initiatives and processes by policing what has been implemented and holding individuals accountable.

Corporate and External Interactions:

• Collaborate with executive leadership to set and meet company goals while supplying expertise, guidance, and vision to contract staff.
• Partner with Finance to make decisions for the department using budgeting and forecasting.  
• Partner with Purchasing to engage with and establish exemplary rapport with factories and sales representatives, to resolve project issues quickly & efficiently.

Supervisory Responsibilities:

• Directly manage support staff that is currently employed by Singer but not assigned to a sales team.
  • Oversees the daily workflow of the employees.
  • Responsible for performance management of staff in accordance with company policy.
• Partner with HR leadership to assist sales teams with job descriptions, interviews, and new hires.
• Work with team level managers on performance reviews, goal setting and monitoring.
• Select appropriate training for team administrative staff members. 

• Excellent verbal and written communication skills.
• Strong supervisory and leadership skills.
• Extensive knowledge of the principles, procedures, and best practices in the industry.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Willingness to travel to multiple Singer locations, sales meetings and industry events.
• At least 5 years of industry-related experience including three years in management required.

At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.

EOE/M/F/Veterans/Disability