Dispatcher

Job Locations US-NJ-Paterson
Posted Date 2 weeks ago(11/23/2022 4:16 PM)
Job ID
2022-2011
# of Openings
1
Category
Warehouse Operations

Overview

The Dispatcher is responsible for the effective dispatching of local route drivers in the New York and New Jersey areas; managing, monitoring and overseeing communication of routes in progress as well as communicating effectively and efficiently to the sales force and other members of the operations team.

 

**SCHEDULE:  Mon-Fri, 12noon - 9pm**

**Must be able to train on early morning shift, approx 4-6 weeks before transitioning to 2nd shift schedule**

Responsibilities

  • Routing truck deliveries for around 10-20 trucks daily
  • Ensure any special requests are clearly communicated as well as followed up on in a timley manner.
  • Effectively dispatch drivers with all necessary paperwork, keys, phones and uniforms. 
  • Ensure appropriate logs, OSHA and DOT requirements are satisfied with the fleet.
  • Coordinate truck maintenance and emergency calls with truck leasing company.
  • Monitor routes in progress, pro-actively addressing potential issues as well as provide excellent communication to internal and external customers and customer service staff as necessary.
  • Receive all emergency and non-emergency calls, recording and communicating significant information when applicable.

Ideal Candidate Will Possess the Following Skills and Abilities

The ideal candidate must be an excellent communicator via phone and e-mail, be able to remain calm and composed, especially in emergency situations, and possess a solid understanding of truck routing and all that bears upon truck delivery performance.

 

Required:

  • Proven experience as dispatcher, router or relevant position related to delivery of product to a customer
  • 1-3 years supervisory experience
  • Very strong competency in Outlook, e-mails and calendars
  • Very strong competency in Excel, Word
  • High school diploma

Desired:

  • Class B or driving experience
  • Warehouse/Logistics experience
  • College education

At Singer, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short-term and long-term disability, 401(k) with company match, group life insurance, flexible spending, paid time off, and paid holidays.

 

EOE/M/F/Veterans/Disability

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