Procurement Returns Manager

The Procurement Returns Manager is responsible for managing the entire return cycle on customer returns, discontinued items, excess inventory and damaged inventory as directed from Procurement and Warehouse Operations across the entire company enterprise. This associate collaborates with cross-functional departments and local operations leadership to reconcile and respond to these inventory needs. They also help support procurement projects and programs to ensure accuracy of stock on hand classified as returns, aged, excess and damaged across the entire enterprise.

• Proactively action customer returns back to suppliers whenever possible.
• Provide guidance regarding damaged and returned products that can be sold to customers across the enterprise, to general buyers or to salvage companies
• Work with buyers across the enterprise in identifying and actioning dead stock for possible supplier return, selling across the enterprise or to salvage companies
• Coordinate the pulling of product to be salvaged as directed by procurement or inventory control departments
• Correctly fill out internal paperwork in collaboration with accounting teams for customer credits
• Make necessary inventory adjustments within the system in conjunction with inventory control teams
• Run appropriate reports to identify and action products that need to be exited
• Coordinate selloff or salvage pickups with appropriate dealers.
• Communicate information as needed with inventory control, procurement and warehouse supervision
• Receive, review, and respond to emails regarding job responsibilities
• Intercompany Transfers when applicable
• Performs other relevant job duties as directed from the Vice President of Procurement

Education/ Certifications:

• Bachelor’s degree or related experience in procurement, inventory management or warehouse operations

Experience:

• At least 3 years of purchasing and/or inventory management experience with an understanding of the techniques and methodologies used

Skills/ Abilities:

• Understanding of enterprise products
• Interpersonal and customer relation skills to effectively develop and maintain business relationships at all levels of the company and with the outside business community.
• Strong written & verbal communication skills.
• Strong analytical and problem-solving skills. Ability to make appropriate decisions.
• Strong planning, organizing, and negotiating skills.
• Proven supervisory and management skills.
• Strong proficient in the use of computers and related office software programs, specifically Excel, but also Word and PowerPoint.

At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays. 

EOE/M/F/Veterans/Disability