Travel and Expense Administrator-Hybrid

This hybrid role oversees the execution of Singer’s Travel and Expense program. Participates in the development and administers policies for company expense reimbursements and corporate cards. Develops, automates, runs and maintains audit reports to ensure adherence to established policies. Provides support to employee-owners by answering questions and resolving issues related to expense reporting. Triages incoming expenses for the Accounts Payable team.

• Manages and monitors Concur user profiles including maintaining changes, additions, deactivations, troubleshooting technical user errors, field user questions, setup, and payment inquiries and other matters related to expense reimbursement.
• Administers policies for expense reimbursements and corporate cards.
• Creates and automates various audit and spend reports for the business to ensure adherence to policy and makes recommendations on policy. Reviews reports and follows up on compliance issues as needed.
• Trains and facilitates ongoing implementations and updates.
• Serves as a subject matter expert and key escalation contact for internal stakeholders.
• Uses analytics to determine behavioral trends, potential misuse, and compliance to policy.
• Collaborates with HR department to maintain employee data.
• Assist with tax forms, related documentations, and submissions.
• Processes Corporate credit card applications.
• Assist in resolving issues related to employee reimbursements.
• Routes incoming expense documentation to the appropriate employee resolution.
• Completes vendor request documentation.
• Answers level one expense questions and routes others to appropriate employee for resolution.
• Performs other duties as assigned by supervisor or designate.

• Associate’s degree in accounting, finance or business administration preferred or equivalent work experience.
• 1-3 years’ experience in travel and expense reimbursement processes and services.
• SAP Concur Travel & Expense experience required. 
• Strong knowledge of Microsoft Office products including Excel and Word.
• Excellent interpersonal, written, and verbal communication, and customer service skills including responsive, knowledgeable, and engaged.
• Prior project management experience a plus.
• Ability to effectively plan and organize.
• Ability to multi-task and to manage multiple priorities.
• Self-starter with ability to work independently and in a team environment.
• Approaches work with initiative, enthusiasm, and drive.
• Able to work well with others in a team environment.

At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays. 

EOE/M/F/Veterans/Disability