Sales Support Associate/Office Manager

Why Singer?

Singer Equipment Company, is not just a seller of food equipment – we cultivate partnerships and amplify success. Singer isn’t just a place to work; it’s a place to thrive. We empower our employees, fostering an environment where they can grow professionally and contribute to something larger than themselves.

We are the proud recipient of the Foodservice and Supplies Dealer of the Year award for 2023. Our commitment to our customers has earned us an unbeatable reputation within our industry. This is your opportunity to join a winning team!

At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.

Why You'll Love Working Here:

• Make a Difference: Work with enthusiasm and integrity while ensuring communication, coordination and collaboration.
• Collaborative Spirit: Be part of a supportive and dynamic team environment.
• Growth Opportunities: Develop your skills and advance your career in a dynamic industry.
• Competitive Compensation & Benefits: Enjoy a rewarding package that reflects your contributions.

The Sales Support Associate/Office Manager plays a key dual role in supporting sales operations and overseeing day-to-day office administration. This position provides direct support to sales leadership, manages division training and engagement calendars, performs essential data entry and accounting tasks, and ensures an efficient and organized work environment. The ideal candidate is proactive, detail-oriented, and excels in communication, coordination, and multitasking.

Sales Support

• Assist Executive Director, Sales and Director of Design with sales efforts, contract generation and lead management
• Coordinate meetings, demonstrations, and training session with vendors
• Track attendance and participation in trainings and events
• Coordinate with manufacturers and reps to arrange local training
• Organize and distribute sales training materials and resources
• Assist with planning and logistics for industry events, conferences, and team gatherings
• Execute on customer touch point initiatives such as thank you notes, cards, etc.

Office Management

• Serve as the primary point of contact for all office-related issues
• Greet and screen visitors; manage incoming calls, voicemail, mail, and packages
• Maintain confidentiality and secure handling of sensitive information
• Coordinate with HR to support employee onboarding, offboarding, organizational updates, job descriptions, and compliance with required postings
• Ensure new hires are fully equipped on Day One by coordinating with HR and IT
• Maintain a clean, organized workspace; oversee daily upkeep, supply inventory, and janitorial service (i 
• Schedule and coordinate office maintenance, repairs, and equipment service
• Manage office files, including storage, archiving, and secure destruction
• Track and maintain records for license renewals, DOT compliance, vehicle inspections, registrations, spare keys, etc.
• Manage and maintain division engagement calendar, including training, events, and meetings
• Partner with corporate departments such as Marketing, Safety, and Training to ensure timely completion of division-wide initiatives

Accounting & Administrative Support

• Process incoming mail and customer check deposits daily
• Send ACH remittances to vendors
• Maintain and update Certificates of Insurance (COIs)
• Assist with monthly travel and credit card expense submissions using Concur
• Perform data entry and general accounting support as needed
• Other Duties as may be assigned

Experience & Education

• 4–6 years of experience in administrative, office management, or sales support roles.
• Light accounting experience preferred but not required.
• Have, or obtain within 30 days of hiring, a Notary Public license
• Ability to handle complex tasks independently, escalating only advanced issues when needed.

Core Competencies

• Strong communication and interpersonal skills.
• Highly organized and detail oriented.
• Able to manage multiple priorities and meet tight deadlines.
• Proficient in Microsoft Office, Adobe Acrobat, and quick to learn internal platforms.
• Team-oriented with a proactive approach to problem-solving.

Work Location: Glenelg, MD / In-Office

Compensation: $55K-$65K

EOE/M/F/Veterans/Disability